Your questions answered. Find out what the announcement means for your TD Markets account, funds, trading experience and partnership.

About the announcement

What has been announced?

CXM Group has agreed to acquire TD Markets. The announcement brings together TD Markets' local expertise and client relationships with CXM's international liquidity and trading technology. TD Markets' brand, team and FSCA licence will remain in place.

Who is CXM Group?

CXM Group is an international multi-asset trading group established in 2015, providing trading across forex, indices, shares, metals, commodities and cryptocurrencies. Learn more at www.cxm.com.

Will TD Markets keep its brand and team?

Yes. TD Markets will retain its brand and team. The leadership team will also remain in place, with Amar Ramith continuing as CEO.

Licence and safety

Will my account or regulator change?

South African clients will remain with TD Markets (Pty) Ltd, authorised by the Financial Sector Conduct Authority as a Financial Services Provider under FSP number 49128. Your account and regulator remain unchanged.

How can I verify TD Markets' licence?

TD Markets (Pty) Ltd is authorised by the FSCA as a Financial Services Provider, FSP 49128. You can confirm this on the FSCA's public register of authorised financial services providers. Link.

What happens to my funds?

Your funds remain held in segregated accounts with South African banks, separate from TD Markets' own company funds. Negative balance protection continues to apply to all client accounts. The announcement does not change these arrangements.

Will I be asked to send money to a new account?

No. TD Markets and CXM will never ask you to transfer funds to a new bank account, wallet or third party because of this announcement. We will also never ask for your password by email, phone or message. If you receive a message like this, do not respond and report it to [email protected].

Your account and trading

Do I need to take any action?

No. You can continue using your existing TD Markets account as usual. You do not need to change your login details, open a replacement account or take any action following the announcement.

Will my trading platform, login details or account type change?

No. Your existing trading platform, login details and account type remain unchanged. You can continue accessing and using your account as you do today.

Will spreads, leverage, fees or swaps change?

Your current trading conditions remain in place. Any future change will be communicated in advance, in line with FSCA requirements.

What happens to my open positions, pending orders and trading tools?

Nothing changes. Open positions, pending orders, expert advisors (EAs) and copy-trading connections continue as normal.

What about active bonuses or promotions?

Existing promotions continue under their current terms until their stated end date.

What additional benefits are planned for clients?

Following completion, CXM and TD Markets plan to bring CXM's global liquidity and execution infrastructure to South African clients, alongside capabilities such as TradingView connectivity and 24/7 gold trading. These are planned developments. We will share details and dates through your registered email and the TD Markets client portal before anything goes live.

Deposits, payments and withdrawals

Can I still deposit and open new accounts?

Yes. Deposits, new account openings and trading continue as normal.

Will payment methods or banking details change?

No. All current deposit and withdrawal methods remain available, including [EFT, cards, local payment options]. TD Markets' banking details are unchanged.

Will the withdrawal process change?

No. The existing withdrawal process remains in place, and withdrawals continue to be processed as usual. You can continue submitting withdrawal requests through your usual TD Markets process.

Clients outside South Africa and your data

I am not in South Africa. Does this affect me?

No. You can continue using your existing TD Markets account as usual. You do not need to change your login details, open a replacement account or take any action following the announcement.

What happens to my personal information?

Your personal information continues to be held by TD Markets (Pty) Ltd and processed in line with the Protection of Personal Information Act (POPIA) and our privacy policy. Any future change in how your data is processed will be communicated in advance.

Partners and introducing brokers

Will my existing introducing broker or partner agreement change?

No. Existing introducing broker and partner agreements remain in place with TD Markets. You do not need to take any action following the announcement.

Will my commissions, payment schedule or rebates change?

No. Commissions and rebates continue to be calculated and paid under your existing agreement and schedule.

Will my referral links, IB codes and client attribution still work?

Yes. Your referral links, IB codes and existing client attribution remain unchanged.

What additional opportunities are planned for partners?

The acquisition is intended to give TD Markets partners access to CXM's international partnership programme. Your existing agreement with TD Markets remains in place, and any future changes will be communicated in advance.

Who is my contact for partnership questions?

Your partner manager remains your first point of contact. Nothing has changed.

Updates and contact

How will I be informed of future changes?

Any future changes will be communicated in advance, in line with FSCA requirements. You will receive information about changes relevant to your account or partnership by email and in the client portal before they take effect. This page will also be updated.

Who can I contact if I have questions?

The TD Markets team remains available to assist you with questions about your account, withdrawals or partnership.