Welcome to the TDMarkets Customer Care department. . . because we care about you, the trader and have several methods of enquiry available to you, the below channels are open 24 hours a day for every day that the market is trading.
Send an email to one of our support agents via email@example.com
Use the live chat at the bottom right of the TDM website page to start a live conversation with a friendly TDM support agent regarding your query.
Contact us via skype by searching Care@TDMarkets
You can enter our live chatroom and speak to a consultant in real time. Enter TDMarkets chat by clicking ***here***
You can email us and request a call back from a friendly support agent. Email a short description of your query and your TDM account number to firstname.lastname@example.org and ask for a call back to further assistance.
The most important thing to remember when querying from the Customer Care Department for assistance is to kindly leave your full name, phone number and email address with your details of your query.
If you are a SA trader you also have the option of visiting our affliated partner in FX training for assistance. The Global Forex Institute is in partnership with TDM Markets and will assist with related queries on request.