Working at TD Markets

About TD Markets

TD Markets is a regulated global Forex and CFD broker offering professional trading solutions to retail and institutional clients. We pride ourselves on our transparent execution, advanced trading tools, and commitment to developing our people and partners.

We are expanding our Sales Division and are looking for a results-driven Client Onboarding Specialist to join our growing team.

Role Overview

The Client Onboarding Specialist is responsible for calling leads provided by the company and assisting the client with the onboarding process from profile verification to completion of first time deposits. The role involves proactive outreach, client onboarding, and nurturing relationships to convert leads into new and active clients.

 This position is ideal for an energetic, goal-oriented individual with a passion for financial markets and sales.

Key Responsibilities

• Actively contact leads and onboard new traders to the TD Markets platform.
• Achieve monthly First-Time Deposit (FTD) and revenue targets.
• Manage leads generated through marketing campaigns or other mediums.
• Conduct product presentations, platform walk-throughs, and explain account types and benefits.
• Maintain accurate CRM records of all client interactions and follow-ups.
• Ensure all communication and sales practices comply with company and regulatory standards.
• Ensure daily, weekly and monthly standards of work output are met.

Requirements

• Experience in Forex / Financial Services Sales, Client Acquisition, or Tele-Sales.
• Strong understanding of FX trading and financial markets (MT4/MT5 familiarity preferred).
• Excellent communication, negotiation, and interpersonal skills.
• Goal-driven
• Ability to work independently and as part of a dynamic team.
• Completed FAIS recognized qualification (advantageous).
• Completed RE5 regulatory exam. (preferred)

We're hiring Client Success Specialist to join the team at Africa’s Most Trusted Broker. If you're hard-working, dedicated and looking to grow your career in the financial services industry with a broker that is rapidly expanding in the African market, we look forward to your application!

Responsibilities:

• Promote the best interests of clients by adhering to the core company values of Transparency and Diversity.
• Committed to the growth of the company and its product development.
• Prospect new leads and facilitate onboarding of new clients.
• Build and maintain relationships with existing retail clients and drive the growth of the organic business.
• Develop and execute a personal sales plan that speaks to the company's core values and aligns with the performance requirements of the respective sales team.
• Attainment of monthly sales targets and KPI’s

Additional Responsibilities:

• Adhere to regulatory conduct and guidelines.
• Adhere to all company policies and procedures.

Requirements:

• Bachelor’s Degree (Advantageous)
• RE5 qualification (Advantageous)
• Prior industry-related sales experience
• Strong communication and interpersonal skills
• Proven knowledge and execution of successful development strategies
• Focused and goal-oriented
• Ability to tailor-make and close business deals
• Proven sales track record

Salary:

• Highly competitive basic salary with an above-average commission structure based on experience and skill.

We're hiring Client Success Specialists to join the team at Africa’s Most Trusted Broker. If you're hard-working, dedicated and looking to grow your career in the financial services industry with a broker that is rapidly expanding in the African market, we look forward to your application!

Responsibilities:

• Promote the best interests of clients by adhering to the core company values of Transparency and Diversity.
• Committed to the growth of the company and its product development.
• Prospect new leads and facilitate onboarding of new clients.
• Build and maintain relationships with existing retail clients and drive the growth of the organic business.
• Develop and execute a personal sales plan that speaks to the company's core values and aligns with the performance requirements of the respective sales team.
• Attainment of monthly sales targets and KPIs

Additional Responsibilities:

• Adhere to regulatory conduct and guidelines.
• Adhere to all company policies and procedures.

Requirements:

• Bachelor’s Degree (Advantageous)
• RE5 qualification (Advantageous)
• Prior industry-related sales experience
• Strong communication and interpersonal skills
• Proven knowledge and execution of successful development strategies
• Focused and goal-oriented
• Ability to tailor-make and close business deals
• Proven sales track record

Salary:

• Highly competitive basic salary with an above-average commission structure based on experience and skill.

Role Overview

TD Markets is seeking a motivated and detail-oriented Junior Internal Legal Counsel to join our Legal & Compliance team. The successful candidate will support the business in a wide range of legal, contractual, compliance, and administrative matters. This role offers hands-on exposure to commercial agreements, litigation support, corporate governance, and regulatory compliance, with the opportunity to develop specialist expertise in financial services, forex, and crypto.

Key Responsibilities

1. Specialised Legal Support

• Stay up to date with relevant legislative and regulatory requirements, including FSCA, FIC, and other applicable laws.
• Provide specialist legal support to internal stakeholders on assigned matters.
• Assist in implementing legal risk management processes in line with company policy and industry best practice.
• Compile training material and deliver guidance on legal topics such as AML, KYC, financial promotions, and cross-border trading.
• Follow up on non-compliance issues and provide timely progress feedback on assigned projects.

2. Litigation Support

• Assist in litigation matters, including research, document preparation, and coordination with external counsel.
• Identify potential litigation and regulatory risks associated with business activities in forex and crypto markets.
• Prepare briefing material and draft responses to support senior legal leadership.
• Track and follow up on outstanding litigation or regulatory actions and report on progress.

3. Contract Drafting & Legal Correspondence

• Assist in drafting, reviewing, and negotiating commercial, vendor, and service agreements.
• Develop and maintain scalable contracting processes, templates, and registers.
• Prepare first drafts of agreements, contracts, and legal correspondence.
• Monitor contract lifecycles to ensure timely execution and compliance with FSCA and other regulatory frameworks.

4. Confidential Document & Information Management

• Ensure compliance with company document management policies and best practices.
• Maintain legal policies, procedures, and confidential records.
• Provide administrative and confidential support for legal meetings and documentation.
• Monitor access to confidential documents and promptly report breaches.

5. Legal Compliance & Administrative Support

• Support compliance initiatives with a focus on FSCA, FIC, AML, and global crypto/forex regulatory developments.
• Conduct compliance checks on documentation for different deal structures.
• Assist in the preparation of submissions and reports to regulators (FSCA, SARB, FIC).
• Liaise with internal teams and external consultants/service providers to facilitate legal and compliance processes.
• Report compliance issues and provide administrative support to legal leadership.

6. Regulatory Awareness (Forex & Crypto Focus)

• Monitor and interpret FSCA regulatory requirements impacting forex and crypto businesses.
• Assist with licensing, reporting, and compliance obligations under FSCA and other relevant bodies.
• Support AML and KYC compliance in line with FIC requirements and global standards.
• Stay informed on emerging regulations relating to crypto assets, digital asset trading, and cross-border forex services.
• Provide guidance to business units on the regulatory impact of new products, marketing, and operational initiatives.
• Assist in developing internal policies and controls to ensure adherence to FSCA and global financial conduct requirements.

Requirements

Qualifications

• LLB degree (essential).
• Admission as an attorney or candidate attorney experience advantageous.
• Postgraduate qualification in financial services law, compliance, or fintech law (advantageous).

Experience

• 1–2 years’ experience in a legal or compliance role, ideally in financial services, fintech, forex, or crypto.
• Exposure to drafting contracts, FSCA compliance matters, or litigation support preferred.

Skills & Competencies

• Strong knowledge of South African corporate, commercial, and labour law.
• Familiarity with FSCA, FIC, AML, POPIA, and crypto/forex regulatory requirements.
• Excellent research, drafting, and analytical skills.
• Strong organisational skills and attention to detail.
• Ability to manage confidential information with discretion.
• Proactive, solutions-driven, and able to work independently as well as in a team.

About TD Markets Exchange

At TD Markets Exchange, we are building the next generation of digital asset infrastructure—one that empowers merchants, institutions, and individual users to unlock the full potential of crypto. With a focus on trust, transparency, and seamless integration, we help merchants embrace the future of finance through our advanced exchange and payment platform.

We’re growing fast and looking for passionate people who thrive in fast-paced, innovative environments. If you're ready to help onboard the world’s leading merchants to the crypto economy, join us.

Role Overview

We are looking for an experienced and driven Key Account Specialist with a strong focus on merchant onboarding to join our team. In this role, you'll be responsible for managing the end-to-end onboarding process for merchants onto the TD Markets Exchange platform. Your goal will be to ensure a smooth, compliant, and high-conversion onboarding experience for key merchant accounts, while serving as a strategic advisor for crypto integration.

This is a client-facing role, ideal for someone who understands the unique needs of businesses entering the crypto space and knows how to build strong, trusted relationships.

Key Responsibilities

• Manage and streamline the onboarding process for new merchant accounts, from initial contact to full platform integration.
• Serve as the primary point of contact for key merchant partners during onboarding and beyond.
• Collaborate with compliance, product, and technical teams to ensure merchants meet regulatory and KYC requirements.
• Educate merchants on the benefits, processes, and tools available within the TD Markets Exchange ecosystem.
• Identify and resolve onboarding bottlenecks or friction points to ensure a fast and effective go-live process.
• Maintain detailed documentation of onboarding progress and merchant feedback.
• Provide ongoing support and guidance to ensure merchant success and long-term engagement.
• Track onboarding KPIs and prepare regular reports for leadership.

What We're Looking For

• 2–4 years of experience in merchant onboarding, account management, or partner success—preferably in a crypto, fintech, or payments company.
• Strong understanding of cryptocurrency exchanges, digital wallets, blockchain technology, and merchant use-cases in crypto.
• Excellent communication and relationship management skills.
• Experience working across internal teams (sales, compliance, tech) to coordinate onboarding processes.
• Detail-oriented with strong project management skills.
• Ability to troubleshoot issues and think strategically about merchant needs.
• Comfortable working in a fast-paced, high-growth environment.

Preferred Qualifications

• Experience working in a startup or growth-stage crypto company.
• Familiarity with onboarding tools, CRMs, and KYC platforms.
• Multi-lingual capabilities are a plus.
• Knowledge of global crypto regulations and compliance best practices.

Role Overview

We are seeking a results-driven Project Manager to lead cross-functional initiatives within our fast-paced fintech brokerage environment. The role is responsible for planning, executing, and delivering projects that enhance trading platforms, digital client experiences, and operational efficiency. The Project Manager will work closely with product, technology, compliance, and business teams to ensure projects are delivered on time, within scope, and aligned with regulatory standards and business goals.

Key Responsibilities

• Manage end-to-end project lifecycles, from scoping and planning to execution and delivery.
• Coordinate between engineering, product, compliance, and business stakeholders to ensure alignment.
• Define project scope, timelines, milestones, and resource requirements.
• Monitor risks, dependencies, and budgets, implementing mitigation strategies as needed.
• Ensure deliverables meet regulatory and security requirements in the brokerage/fintech pace.
• Drive process improvements and support the adoption of agile practices.
• Communicate project status, progress, and challenges to senior leadership and stakeholders.

Qualifications

• Proven experience managing projects in fintech, brokerage, or financial services.
• Strong understanding of trading systems, financial products, or market infrastructure.
• Excellent organizational, communication, and stakeholder management skills.
• Familiarity with Agile/Scrum methodologies and project management tools (e.g., Jira, Asana).
• Ability to balance technical detail with strategic business objectives.